Privacy Policy

1. Data Controller Information

JackpotJudge Research Ltd serves as the data controller responsible for your personal information. We are committed to maintaining privacy protection and ensuring compliance with comprehensive data protection legislation, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Company Details:

• Company Name: JackpotJudge Research Ltd
• Registration Number: [Company Registration Number]
• Registered Address: [Company Address], United Kingdom
• Email: privacy@jackpotjudge.com
• Data Protection Officer: dpo@jackpotjudge.com

2. Information We Collect

We collect various categories of information to provide and enhance our research services. The information we collect includes the following categories:

3. How We Use Your Information

We utilise your personal information for the following research and operational purposes:

Research Service Provision and Platform Operation

• Providing access to our casino research and analysis services
• Personalising your research experience and content recommendations
• Maintaining and improving platform functionality and performance
• Ensuring platform security and preventing fraudulent activities

Research Communication and Engagement

• Sending research newsletters and analytical communications (with consent)
• Providing research support and responding to inquiries
• Notifying about changes to our research services or policies
• Conducting research surveys and gathering analytical feedback

Research Analytics and Business Intelligence

• Analysing platform usage patterns and user research behaviour
• Measuring effectiveness of our research content and engagement campaigns
• Conducting academic research to improve our analytical services
• Generating statistics and insights about our research audience

Legal and Regulatory Compliance

• Complying with legal obligations and regulatory requirements
• Protecting our research rights and interests
• Responding to legal requests and law enforcement
• Enforcing our terms of service and research policies

4. Legal Basis for Processing

Under GDPR and UK data protection legislation, we process your personal information based on the following legal foundations:

Legitimate Research Interests

We process most information based on our legitimate interests in:

• Operating and improving our research platform and analytical services
• Providing relevant casino research information and comparisons
• Analysing platform performance and user research engagement
• Preventing fraud and ensuring platform security
• Supporting our research operations and academic partnerships

Informed Consent

We process certain information based on your explicit consent, including:

• Email marketing and research newsletter subscriptions
• Optional cookies and tracking technologies
• Social media integrations and connections

Legal Compliance Obligation

We may process your information to comply with legal requirements, such as:

• Responding to lawful requests from regulatory authorities
• Complying with tax and accounting obligations
• Meeting regulatory requirements in the gambling research industry

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following research circumstances:

Research Service Providers and Academic Partners

• Analytics Providers: Google Analytics, research measurement services for platform analysis
• Email Service Providers: For research newsletter delivery and academic communication
• Hosting and Infrastructure: Cloud hosting providers and content delivery networks
• Research Networks: For tracking research referrals to academic partners (anonymised data only)

Legal and Regulatory Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government research requests
• Protect our research rights, property, or safety
• Investigate potential fraud or security incidents
• Enforce our terms of service or research policies

Academic and Business Transfers

In the event of a merger, acquisition, or sale of our research business, your information may be transferred to the new entity, subject to the same privacy protections.

6. Data Retention

We retain your personal information only for durations necessary to fulfill the research purposes outlined in this policy and comply with legal obligations:

• Contact Information: Retained for 3 years after last research contact or until you unsubscribe
• Platform Analytics Data: Retained for 26 months (Google Analytics standard)
• Server Logs: Retained for 12 months for security and troubleshooting purposes
• Research Support Records: Retained for 5 years for reference and quality assurance
• Research Preferences: Retained until you withdraw consent or request deletion

After the retention period expires, we securely delete or anonymise your personal information. Some information may be retained longer if required by law or for legitimate research purposes.

7. Your Privacy Rights

Under GDPR and UK data protection legislation, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at privacy@jackpotjudge.com. We will respond to your request within one month and may require additional information to verify your identity.

Withdrawing Research Consent

Where we process your information based on consent, you can withdraw your consent at any time by:

• Unsubscribing from research emails using the unsubscribe link
• Adjusting your cookie preferences in our cookie banner
• Contacting us directly at privacy@jackpotjudge.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your research experience and analyse platform performance. Our Cookie Policy provides detailed information about:

Categories of Cookies We Use

• Essential Cookies: Required for basic platform functionality
• Research Analytics Cookies: Used to understand how visitors interact with our research platform
• Marketing Cookies: Used to track visitors across websites for research advertising purposes
• Preference Cookies: Remember your research settings and preferences

Third-Party Research Cookies

We use third-party services that may set cookies on your device:

• Google Analytics: For platform analytics and research performance measurement
• Research Tracking: To track referrals to academic research partners
• Social Media: If you interact with social media research features

Managing Research Cookies

You can control cookies through:

• Our cookie consent banner when you first visit the research platform
• Your browser settings to block or delete cookies
• Third-party opt-out tools for advertising research cookies

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction:

Technical Security Safeguards

• Encryption: SSL/TLS encryption for all data transmission
• Secure Research Infrastructure: Data stored on secure, monitored research servers
• Access Controls: Limited access to personal information on a need-to-know research basis
• Regular Security Updates: Software and security patches applied promptly

Organisational Security Measures

• Staff Training: Regular privacy and security training for research team members
• Data Minimisation: We only collect information necessary for our research services
• Incident Response: Procedures for handling potential data breaches
• Regular Security Audits: Periodic review of our privacy and security practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard research practices.

10. International Data Transfers

We primarily process your personal information within the United Kingdom and European Economic Area (EEA). However, some of our research service providers may be located outside these regions.

Safeguards for International Research Transfers

When we transfer personal information outside the UK/EEA, we ensure appropriate safeguards are in place:

• Adequacy Decisions: Transfers to countries with adequate data protection laws
• Standard Contractual Clauses: EU-approved contractual protections
• Binding Corporate Rules: For transfers within multinational research companies
• Certification Schemes: Recognised privacy certification programmes

Third-Party Research Services

Some third-party research services we use may involve international transfers:

• Google Analytics: Data may be processed in the United States under appropriate safeguards
• Cloud Research Hosting: Data stored with reputable providers with adequate protections
• Email Research Services: Research emails processed by certified providers

11. Children's Privacy

Our research platform and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

Age Verification and Research Protection

• Our research platform includes prominent age warnings (18+ only)
• We promote responsible gambling research and age verification
• Casino research partners are required to implement age verification measures
• We include links to resources about underage gambling prevention research

If We Discover Child Information

If we become aware that we have collected personal information from a child under 18, we will:

• Delete the information as quickly as possible
• Not use the information for any research purpose
• Not disclose the information to research third parties
• Take steps to prevent future collection from that individual

If you believe we have collected information from a child under 18, please contact us immediately at privacy@jackpotjudge.com.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our research practices, technology, legal requirements, or other factors. We will notify you of significant changes through:

• Platform Notice: Prominent notification on our research homepage
• Email Notification: Direct communication to registered research users
• Updated Date: Revision of the "Last Updated" date at the top of this policy

Your Continued Research Use

Your continued use of our research platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, please discontinue using our research services and contact us to discuss your options.

Policy Version History

Previous versions of this Privacy Policy are available upon request. Contact us at privacy@jackpotjudge.com if you need access to earlier policy versions.

13. Contact Information

Regulatory Authorities

You have the right to lodge a complaint with data protection authorities if you believe we have not handled your personal information appropriately:

• UK: Information Commissioner's Office (ICO) - ico.org.uk
• EU: Your local data protection authority in EU member states

However, we encourage you to contact us first so we can address your research privacy concerns directly.